He is the Best dentist, perfect work saved my smile! Perfect job every single time. He expertly handled implant and tricky front teeth incredibly satisfying. Is 100% worth the consultation with his phenomenal skill and expertise. Thank you Dr Alex!
I recently came from Melbourne to KK for just one night solely for dental work, including implants with Dr. Alex — and I couldn’t be happier with the experience! Everything was planned out before I arrived, which made the whole process really smooth and stress-free, especially since I was on an extremely tight schedule. Dr. Alex made it all happen within that short time, which was incredible. He is incredibly patient, knowledgeable, and takes the time to explain everything clearly — I felt really well cared for from start to finish. Big thanks to his lovely team as well — everyone from the front desk to the assistants was so warm and welcoming, which made all the difference. Also a special shoutout to Dr. Joanne for painting a few temporary teeth on my clear aligners so I could still smile confidently while waiting for my crowns. Such a thoughtful touch! Highly recommend this clinic to anyone looking for professional, caring, and efficient dental care. Totally worth the trip!
I recently visited Dr Alex Lo Dental Centre and had an exceptional experience. From the moment I walked in, the staff was welcoming and professional, making the check-in process smooth and easy. Dr. Joanne took the time to thoroughly explain my treatment options, I felt confident and comfortable knowing I was in good hands. The clinic itself is very clean, modern and calming, which made my visit feel more comfortable. I was also impressed with the clear aftercare instructions I received. Overall, my experience at Dr Alex Lo Dental Centre was excellent, and I would highly recommend them to anyone looking for high-quality dental care!
Got my teeth scaled and whitened here last october, they are still sparkling white as of today! Would highly recommend Dr Joanne. Very pleasant to talk to and made sure the whole process was painless and comfortable.
I once trusted Alex Lo completely—having been his patient from childhood through adulthood—but my recent experiences have left me profoundly disappointed. It seems that his focus has shifted from patient care to profit. I now believe he is frequently shuttling between Australia and KK, obsessing over converting Malaysian Ringgit to Australian Dollars, which suggests that financial gain has overtaken his commitment to ethical treatment. Please do not compared aussie dollar to RM and thinking is so cheap in KK. Our cost of living is different! During my most recent visit, he performed dental procedures without offering a proper explanation and even removed teeth without my informed consent. This breach of trust, after nearly 20 years of care, is not only disheartening but also unacceptable. There are many other capable and ethical dentists in KK who prioritize patients over profit, and I can no longer recommend his services. Furthermore, I ask that no response to my review claim a lack of patient records or insist that I come to the clinic to “work it out.” This feedback comes purely from a long-term patient and is not from a competitor. We are simply your patients, and we expect accountability for the care we receive.