Reviews for Ooi & Koay Dental Surgery
65 reviews • 3.5 average rating
i have been with Dr Koay for more than 15 years now, no one dental clinic is as good as this one! charges is very reasonable, equipments here are tip top! and the work of high quality and fast
Thank you, Dr. Adib. My friend Mr. Tan, visited your clinic on January 20, 2025, for partial nerve treatment/pulpectomy. This was not his first visit—he has been to your clinic more than three times already. He was once again impressed by the dentist’s gentle, professional, and knowledgeable approach. He also found the pricing very reasonable and mentioned that he will definitely return for future treatments.
Extremely satisfied with all my visits here with my favourite dentist Dr. Adib Lee. He's been my dentist since almost decade ago, from wisdom tooth extraction to RCT to crowning to implant, all done by him. Dr Adib is very gentle, knowledgeable of coz, and he just know when and how to speak to prepare u for whats happening and whats going to happen during the procedure. Wish to see him again soon but preferably not in the clinic if u know what i mean. XD haha
The staff’s performance is very poor, and it is recommended to strengthen staff training. For example, 1 of the receptionists asked for my name 5 times and still didn’t get it. I have never had such an experience here before. I don’t know if she has hearing issues or mental difficulties, but while talking to her, I had to keep repeating myself. It was a very bad experience.
Poor queue management. Book appointment still need to wait for 30 mins plus But Dr CJ is attentive and good. Else I would have given 1 star
First time to visit this dental clinic. I was very amazed on how quality Dr Adib Lee in handling his patient and even the explanation and Elaboration on my teeth problem in very detail manner and so far never received this high level of service from the dentist Dr. Eventhough living in Cyberjaya, worth the trip to get his service. Kudos to Dr Lee and team for his excellent service! Thank you very much for making my smile brighter!