Astute - KL Sentral

(4.9)

L01A Ground Floor , Block 4, Menara TH Plaza Sentral, Jalan Stesen Sentral 5, 50470 Bangsar, Kuala Lumpur

https://astuteklsentral.com.my/

About Astute - KL Sentral

Unveiling a paradigm of dental care in the heart of Kuala Lumpur, Astute - KL Sentral specializes in delivering comprehensive oral health services with precision and empathy. Situated conveniently at Menara TH Plaza Sentral, patients find themselves accessing top-tier dental treatments that blend technical prowess with a gentle touch, ensuring each visit is as comfortable as it is effective.

The patient experience at Astute - KL Sentral is accentuated by modern facilities and a clear journey through personalized care. Testimonials celebrate Dr. Dev's lucid explanations and the reasonable pricing structure, showcasing the facility's commitment to transparent communication and affordability. Moreover, innovations like WhatsApp communications exemplify a tailored approach that values patients' time and adapts to their digital lifestyles.

Embracing its strategic location near KL Sentral, Astute serves both the local community and busy professionals seeking dental interventions amidst their fast-paced lives. While reviews reflect positive experiences, such as praise for promotional prices and efficient service, the facility continually strives to build on its formidable reputation by addressing feedback for consistent improvement and patient satisfaction.

Astute - KL Sentral Services

Periodontics

Dental X-rays

Braces

General Dentistry

Teeth Whitening

Cosmetic Dentistry

Root Canal Treatment

Orthodontics

Wisdom Tooth Extraction

Pediatric Dentistry

Veneers

Prosthodontics

Invisalign

Dental Implants

Endodontics

Oral Surgery

Astute - KL Sentral's Opening Hours

Monday9:00 AM - 6:00 PM
Tuesday9:00 AM - 6:00 PM
Wednesday9:00 AM - 6:00 PM
Thursday9:00 AM - 6:00 PM
Friday9:00 AM - 6:00 PM
Saturday9:00 AM - 3:00 PM
SundayClosed

Gallery of Astute - KL Sentral

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Reviews

Very clear explanation from Dr Dev, reasonable price. Thank you for the great service and hospitality!

Madihah Ismam9 days ago

fatinnadiah9 days ago

The promotion price and communication over WhatsApp are good. I needed three fillings. The dentist told me that I didn't need to be numbed which was true for two of my teeth. The third tooth was extremely painful after the existing filling was removed. I kept pulling away, vocalizing my pain and sobbing in the chair. I was made to feel that my pain was an inconvenience, being told to hold still, that I am being too sensitive, that I don't have a tolerance for pain and just little bit more. There was a lack of empathy. That kind of pain is not possible to hold still for. I am not weak. I suffer through kidney stones without tears. I left here feeling physically and emotionally wrecked. When she finished, I was biting only on the filling. The rest of my teeth weren't able to touch each other. She raised my chair as if she was finished and told me it would work itself out in a few days. I had to insist to get the bite fixed because it was wildly uncomfortable. She did that with impatience and I left still biting primarily on that tooth. Overnight a piece broke off and my bite normalized. I went back the next day (with great hesitation) and she resealed it. More pain and tears shed during this work, and somehow this was my fault. At least I was not charged for the rework. I can't recommend this place for people who struggle to advocate for themselves or for people who can afford to to elsewhere. Edit to provide response to the Dental office's reply (screenshot attached in photos): -> All treatments were performed in accordance with standard clinical protocols, including assessing the need for local anesthesia [Perhaps you need to revisit your protocols as the pain during my visit was unbearable. No one should experience this ever.] -> Pain perception varies between individuals, and ... some sensitivity is expected. [You continue to minimize the pain that I experienced just like you did during the procedure. By referring to it as "some sensitivity," you continue to disregard the level of pain that I have reported to you.] -> especially when working on previously restored or worn teeth. [Should patients come with only pristine teeth? Are you not capable of managing pain for patients with worn out teeth?] -> When you returned the following day, we provided a reassessment at no additional charge. [The new filling broke overnight, I would hope you wouldn't charge to repair it.] -> Our dentist also recommended taking a 3D X-ray to rule out any other causes of pain, but you declined because... [I declined because I had no intention of undergoing more procedures with you. I wanted the broken filling repaired and only that.] -> During both visits, the dentist asked again if you required local anesthesia. [You did not. It is indeed the first thing I asked you about when you started drilling without as I was quite surprised and you told me it wouldn't be unnecessary. Indeed it wasn't necessary for the other two teeth.] -> but there was no clear communication from your end. [I communicated that I was in pain, you just disregarded it. You asked "is it pain or sensitivity' repeatedly I told you it was pain and to be more clear I said "you are hurting me," and you just completely disregarded that and replied, but is it just sensitivity? If my words weren't clear to you, my sobbing, yelping and hyperventilating should have been clues. You seemed more inconvenienced by my pain than concerned and kept pushing me to continue.] -> We remain committed to providing safe, ethical, and patient-focused care. [Then listen and learn from what I am telling you. That was the most traumatizing dental/medical visit of my life and you should put anyone else through thia experience again again.] You never had a word of empathy. You didn't listen, just 100% defensive and trying to make it my fault for being "too sensitive" and having a "worn tooth."

Jenz Fotos9 days ago

Very good service especially the doctor very good 👍

Kana Malathy Kana Malathy25 days ago

Perfect

munirah mat zailani25 days ago

Good. The doctor is nice and easy to talk.

Syafiqah Dalilah28 days ago

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